Configure Your FYI Model
Design the coordination model that reflects how FYI actually operates in your state or community.
Section 1 · Governance
Who coordinates FYI?
Statewide
A state-level team coordinates all FYI activity across agencies, providers, and PHAs.
RegionalSelected
Regional Housing Liaisons coordinate activity across participating child welfare agencies, providers, and PHAs.
County
Each county coordinates its own FYI pathway with local partners.
Local
Individual communities coordinate FYI within their own service areas.
Component-Based
Coordination is divided by function — intake, verification, and housing each owned by a different level.
Section 2 · Referrals
Who can initiate a referral?
All referrals enter one coordinated intake pathway and are routed based on geography and responsibility.
Section 3 · Foster Care Verification
Who verifies foster care involvement?
State Child Welfare Agency
Regional Child Welfare Staff
County Child WelfareSelected
Central Verification Unit
Routing example
Alameda County referralAlameda County Child Welfare
Sacramento referralSacramento County Child Welfare
Section 4 · Support Services
Who provides housing and stabilization support?
Agency Provided
Contracted Providers
HybridSelected
Section 5 · PHA Participation
How do PHAs participate?
Oakland Housing Authority
Participates directly in FYI CARES
Fresno Housing Authority
Receives referral package into existing system
Sacramento Housing Authority
Participates directly in FYI CARES
FYI CARES is not replacing a PHA's entire housing management system. It provides the coordination infrastructure around the specialized youth journey.
Section 6 · Performance Targets
When should the system trigger action?
Foster Care Verification
5days
PHA Processing
10days
Housing Search
21days
Voucher Expiration Alert
60days prior
Cases exceeding these targets automatically appear in operational alerts.
Section 7 · Roles & Permissions
What can each partner see and do?
Service Provider can
- View assigned youth
- Upload documentation
- Log support services
- Update housing search activity
- Receive case notifications
Service Provider cannot
- Determine FYI eligibility
- View youth outside their caseload
- Access statewide administrative data
Statewide Coordinated
One state-level coordination team owns intake, verification, and PHA coordination for all counties.
County Led
Each county designs and operates its own FYI pathway with local housing authorities and providers.
Regional HybridCurrent
Regional liaisons coordinate across counties while local agencies and PHAs keep their own systems.
There is no single FYI operating model. FYI CARES provides the infrastructure to operationalize yours.