Work Queue

My Work Queue

See what needs action, what is waiting, and what requires intervention.

Needs my action

1

As Elena · Regional Housing Liaison

Blocked or overdue

2

Progress has stopped

Waiting on partners

2

Within expected timeframe

Escalated to me

0

Threshold reached

6 referrals

YouthCurrent stageStatusNext actionCurrent responsible partyWaiting onDueTime in stage
Maya Thompson
FYI 2026-0107
Age 22 · Bexar County
FYI voucher application submitted to PHA
Stage 7 of 12
Blocked
Obtain current income verification before submitting the complete application
San Antonio Transition Center
Assigned: Marcus Hill
Process owner: Elena Ruiz
Maya Thompson (Youth)
In 2 days
Aug 29
13 days
Sam Rivera
FYI 2026-0135
Age 20 · El Paso County
Transition Center intake and enrollment
Stage 4 of 12
Overdue
Claim the referral and schedule intake
El Paso Transition Center Intake Team
Assigned: Unclaimed
Process owner: Elena Ruiz
1 day ago
Aug 26
8 days
Jordan Lee
FYI 2026-0142
Age 20 · Travis County
Foster-care verification letter issued
Stage 3 of 12
Needs action
Hand off verified referral to the Central Texas Transition Center
Central Texas Housing Liaison Team
Assigned: Elena Ruiz
Process owner: Elena Ruiz
Today
Aug 27
3 days
Devon Brooks
FYI 2026-0121
Age 19 · Harris County
PHA approval and submission to HUD
Stage 8 of 12
Needs action
Review application and submit the approved package to HUD
Metro PHA Voucher Team
Assigned: Andre Lewis
Process owner: Elena Ruiz
Tomorrow
Aug 28
6 days
Kiara Davis
FYI 2026-0109
Age 21 · Tarrant County
Ongoing support and stabilization
Stage 12 of 12
In progress
Complete 30-day housing stability check-in
Tarrant County Support Services
Assigned: Priya Shah
Process owner: Elena Ruiz
In 5 days
Sep 1
22 days
Alexis Nguyen
FYI 2026-0068
Age 21 · Dallas County
HUD voucher authorization
Stage 9 of 12
Waiting
Monitor HUD authorization; next review September 2, 2026
Metro PHA Voucher Team
Assigned: Andre Lewis
Process owner: Elena Ruiz
HUD
Follow-up: Andre Lewis
Next review Sep 2
Sep 2
8 days
Fictional demonstration data — authorized partners only. Assignment is not notification: a work item stays in the responsible team's queue even if an email is ignored.